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TCE also provides on-site job deck views at the company's Hsin-Chu Service Center, where customers check converted designs on state-of-the-art equipment with experienced TCE technicians on hand. Customers can also take advantage of TCE's WIP system, checking work-in-progress from their own offices through TCE's dedicated Lease-lines.

Toppan Group has qualified service staff in Singapore, China, Korea, Germany, USA and in Japan where parent company Toppan provides service and support. Localized services offered via these offices include logistical assistance, ordering and data transfer.